We cannot issue a refund or exchange if your order has been processed.

* Refunds (if applicable)
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision whether to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

If the post office loses your package, we undertake to reimburse you the price of the products and not the shipping costs.